KB 113 - Send Metrics in Error After Root Cause is Fixed

KB 113 (ABAP) - Send Metrics in Error After Root Cause is Fixed

Description

If for some reason there are a metric errors generated in the PowerConnect administrative console, and the root cause of the issue is fixed, follow these steps to send the metrics to Splunk:

• Log into the PowerConnect administrative console in the productive client using the /n/bnwvs/main transaction. You will be able to see there are metrics in error in the following location:

• Then stop the PowerConnect jobs using the following buttons

• Confirm the batch jobs have stopped running. The PowerConnect administrative console should look like this.

• Then go to Administrator → Check Errors

• Select the Fixed button for the line with the metric error for which the root-cause has been resolved. Save.

• Then return to the PowerConnect administrative console, and select the buttons below to restart the PowerConnect batch jobs.

• The PowerConnect administrative console should match the screen below once the batch jobs have successfully restarted.

• You will then see the metric errors decrease in the PowerConnect administrative console in the following section:

[SAP product version]