KB 113 - Send Metrics in Error After Root Cause is Fixed
KB 113 (ABAP) - Send Metrics in Error After Root Cause is Fixed
Category: Information | Priority: Normal |
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Platform: ABAP | Version: 1 from 23.03.2021 |
Description
If for some reason there are a metric errors generated in the PowerConnect administrative console, and the root cause of the issue is fixed, follow these steps to send the metrics to Splunk:
Log into the PowerConnect administrative console in the productive client using the /n/bnwvs/main transaction. You will be able to see there are metrics in error in the following location:
![](../__attachments/3157622813/image-20210708-144645.png?inst-v=cc5d1456-4022-4264-b658-e73cfc9f0416)
Then stop the PowerConnect jobs using the following buttons
![](../__attachments/3157622813/image-20210708-144804.png?inst-v=cc5d1456-4022-4264-b658-e73cfc9f0416)
Confirm the batch jobs have stopped running. The PowerConnect administrative console should look like this.
![](../__attachments/3157622813/image-20210708-145121.png?inst-v=cc5d1456-4022-4264-b658-e73cfc9f0416)
Then go to Administrator → Check Errors
Select the Fixed button for the line with the metric error for which the root-cause has been resolved. Save.
![](../__attachments/3157622813/image-20210708-150539.png?inst-v=cc5d1456-4022-4264-b658-e73cfc9f0416)
Then return to the PowerConnect administrative console, and select the buttons below to restart the PowerConnect batch jobs.
![](../__attachments/3157622813/image-20210708-150641.png?inst-v=cc5d1456-4022-4264-b658-e73cfc9f0416)
The PowerConnect administrative console should match the screen below once the batch jobs have successfully restarted.
![](../__attachments/3157622813/image-20210708-150802.png?inst-v=cc5d1456-4022-4264-b658-e73cfc9f0416)
You will then see the metric errors decrease in the PowerConnect administrative console in the following section:
![](../__attachments/3157622813/image-20210708-144645.png?inst-v=cc5d1456-4022-4264-b658-e73cfc9f0416)
Product | From | To |
PowerConnect [NW,S4HANA,S4HANA Cloud] | [Affected version from] | [Affected version to] |
[SAP product version]
Product | Component | From | To |