KB 171: No results shown in Segment Details panel of the IDOC Segments Overview dashboard.
Category: Problem | Priority: Normal |
|---|---|
Platform: Splunk (Enterprise and Cloud, PowerConnect Splunk app versions 7.1.0 and 7.2.0) | Version: 1 from 28.02.2023 |
Description
The Segment Details panel shows no results, regardless of the source selected.
Cause
A system was hardcoded into the query and was not reverted to use the selected source.
Resolution
Open the dashboard for editing by clicking the “Edit” button in the top right corner.
Click the magnifying glass “edit search” icon for the “Segment Details for IDOC…” panel.
In in the first line of the panel query, replace “ID8” with “$source_id$“ (see below).
Click “Apply” to close the dialog.
Repeat steps two (2) through (4) with the panel next to it titled “$segment_message$”
Click “Save” at the top of the dashboard to save the change.
Before
After