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KB 195 - System dropdowns for database, cloud, or java dashboards not populating in Splunk App v8.0.1

Category: Problem

Priority: Normal

Platform: Splunk

Version: 1 from 18.123.2023

Description

The source selection dropdown does not populate results on dashboards featuring database, cloud, or java data.

Cause

An error in the macro used to populate the dropdown causes no results to return.

Resolution

  1. Go to “Settings”

  2. Click on “Advanced search”

  3. Select “Search macros”

  4. Find and open the “sap-systems(2)” macro

  5. Change “XOR” to “OR” as shown below:
    Before

    SPLUNK-SPL
    inputlookup pc_sap_systems | search sys_type="*$sys_type$*" AND (sys_subtype="*$sys_subtype$*" XOR db_type="*$sys_subtype$*")

    After

    SPLUNK-SPL
    inputlookup pc_sap_systems | search sys_type="*$sys_type$*" AND (sys_subtype="*$sys_subtype$*" OR db_type="*$sys_subtype$*")
  6. Click “Save”

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