KB 210 - Performance issues related to PO Performance Extractor in PowerConnect Java

KB 210 (JAVA): Performance issues related to PO Performance Extractor in PowerConnect Java

Description

You are seeing performance issues in your PO system with many threads stuck waiting to acquire a lock that appears to be held by the PowerConnect user whilst retrieving the PO performance data e.g.

Cause

This behaviour is caused by a bug in the SAP PO Performance Data Servlet which had some new functionality introduced in SP27. A description of the behaviour can be found in this SAP Note - https://me.sap.com/notes/3442208

Resolution

Install the patch mentioned in https://me.sap.com/notes/3442208

As a temporary workaround disable the PO Performance Extractor in the PowerConnect Java UI