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KB 226 - Problem with user permissions

KB 226 (Dynatrace): Problem with user permissions

Category: Problem

Priority: Normal

Platform: Dynatrace

Version: 1 from 22.05.2025

Description

There’s currently an issue regarding user permissions in the Dynatrace App, where users are unable to install dashboards from the app.

Cause

It is caused by having an user without the necessary permissions onboard the app, and then giving that user permissions once already onboarded.

Resolution

There’s no easy fix for this issue as it’s code related. An upcoming version of the app will have this issue fixed. 

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